4/2/2023 0 Comments Lost my medical card![]() Your replacement Medical Card will be mailed to you.īe sure to keep your caseworker up to date about any changes, such as address or current phone number.There is no charge for a replacement card.In the meantime, you still can receive healthcare services. Call DHS 1-80 or HFS 1-80 (TTY 1-87) to request a replacement card.What do I do if my Medical Card is lost or stolen? If you have questions about your enrollment in your health plan, you can call the toll-free number printed on the back of your health plan card.Be sure to stay up to date about your enrollment by reading any information sent to you by your health plan.You will receive a new Medical Card and may receive a separate card from your health plan. Give your Medical Card number or any two of the following to your provider. If you forget your Medical Card, you can still receive healthcare services. What happens if I forget to take the card to my appointment? If you have a LINK Card, keep it, you will continue to use it for your cash and SNAP benefits.For questions about your medical coverage and/or if you believe a member of your household is eligible for services but did not receive a card, call DHS 1-80 or HFS 1-80 (TTY 1-87).If you have a spenddown keep your Medical Card to use when spenddown is met.You can use it again if you become eligible in the future. Even if your medical benefits end, keep the Medical Card. ![]() Do not throw your paper Medical Card away.Your provider will use it to find out what services you are eligible for. Take your Medical Card and a picture ID to any healthcare appointment.Keep your new Medical Card! Do not throw this Medical Card away. Show the paper card whenever you have a healthcare appointment. The Medical Card is issued once to people who are enrolled for medical benefits. ![]() You are receiving a State of Illinois Medical Card. ![]()
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